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PROFESSIONAL EXPERIENCE                           
MAGIC KINGDOM VACATION PLANNER                                                       June 2014-Present
Disney College Program                                                                              Walt Disney World Resort
·          Assist in the selection of ticket media to find the best-fit ticket and create magical moments for Guests
·          Trained in Selling Relationship Magic, Automated Ticking System, and cash handling procedures
·          Use Disney training to handle Guest objections and provide exceptional Guest service through the Four Keys Basics
·          Achieved bronze level of sales with exceptional sales of annual pass products
TRAVEL MARKETING ASSOCIATE                                                             June 2012-May 2014
World Wildlife Fund                                                                                                    Washington, DC
·          Produced annual marketing plan for affinity travel program for the world’s leading conservation organization
·          Contributed to marketing ventures that led to 42% increase in number of bookings in 2013
·          Managed communication calendar and social media outreach for travel blog, Facebook page, and Pinterest page
·          Wrote and edited articles for ecotourism blog with over 36,000 monthly views
EVENTS INTERN                                                                                            June 2012-August 2012
Samuel Riggs IV Alumni Center                                                                              College Park, MD
·          Used Events Management System to recommend and reserve event space for clients
·          Supervised wedding rehearsals, business meetings, and social events held in the space
·          Created Facebook marketing plans to increase reach per day by 1,000 page views
DEVELOPMENT INTERN                                                                          February 2012-May 2012
NARAL Pro-Choice Maryland                                                                                Silver Spring, MD
·          Researched and analyzed over 50 potential donors to identify candidates for large donations
·          Collected information on possible grants in order to increase organization’s funds
·          Rewrote and formatted online sourcebook to make it more modern and accessible
CHIEF OF STAFF                                                                                                May 2013-May 2014
Student Government Association
                                                                     University of Maryland
·          Recruited and managed 10 members of the presidential cabinet to fulfill presidential initiatives
·          Conduct weekly cabinet meetings and biweekly one-on-one meetings with each cabinet member
·          Managed $25,000 contract with newspaper distribution company to establish collegiate readership program
PRESIDENT                                                                                                    October 2010-May 2014
Help Center Peer Counseling and Crisis Intervention Hotline
                     University of Maryland
·          Trained in active listening, counseling skills, and crisis management to act as counselor for student-run hotline
·          Elected president of 80-person organization and staffed 18 shifts to cover 64 hours per week of hotline operation
·          Led mental health campaign resulting in the university committing $5 million to campus mental health services
·          Managed on-the-job training and created training guidelines for new counselors
Bachelor of Science, MARKETING & MANAGEMENT                                                  May 2014
Robert H. Smith School of Business, University of Maryland                                    College Park, MD

·          Omicron Delta Kappa Leadership Honors Society
·          President’s Scholarship recipient
·          University Honors citation
·          Kappa Lambda Xi Multicultural Sorority

·          Produced and hosted successful podcast with over 2,000 subscribers and 250,000 downloads
·          Software: Microsoft Word, Excel, PowerPoint, Access, iWork, SPSS, Events Management System, Advance BSR
·          Web: Facebook, Twitter, Pinterest, Tumblr, Google Analytics, WordPress, Ruby on Rails and Rhythmyx Content Management Systems