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Monday, August 11, 2014

Disney World Lost and Found

This article was originally published on
We all know that sinking feeling when you realize you’ve lost something and have no idea where it is. Luckily, Walt Disney World has created a system that efficiently reconnects items with their owners. Here’s a quick guide to Disney World lost and found to help alleviate that pit in your stomach.

“OH NO! I lost….”

disney lost and found
Theme Park Lost and Found

Something in one of the theme parks/water parks/Downtown Disney

Luckily, most guests at Walt Disney World are honest people who will hand off lost items to a cast member, and cast members keep a watchful eye out for items left behind. Lost items are sent to the guest relations office at the front of each park until the end of the day. The next day, the items are cataloged and sent to the central lost and found location at the Transportation and Ticket Center. High value items are held for 90 days; less valuable items are held for 30 days. You can call 407-824-4245 to check to see if your item is there.

Something on the bus/monorail/watercraft

Items found on the monorail or watercraft are sent to the location they are servicing. Items found on the buses are sent directly to the lost and found at the Transportation and Ticket Center. Items found on the Magical Express buses are sent to Mears. If you just got off the Magical Express bus, the Magical Express Service Center might be able to track down the item.

Something at my resort

Lost items at the resort are brought to the concierge desk. If you lost it after you checked out and moved to another resort, the item can be delivered to the new resort. If you realized you lost it after you went home, the concierge will often offer complimentary shipping of your item to your home address, though this service is not advertised by Disney.

Something at ESPN’s Wide World of Sports

ESPN’s Wide World of Sports has its own lost and found location at Guest Services, so contact the area directly for any lost items.

My child

Disney World lost and found cast member name tag
Teach your kids to look out for cast member name tags. Photo by Maddi Higgins
First of all, don’t panic. Lost children are common at Walt Disney World, so there is no need to be embarrassed or afraid. All cast members are all trained to keep an eye out for lost boys and girls; confused children will quickly be collected. If you misplace your youngster, notify the nearest cast member. The cast members will spring into action to ensure the safety of your kids. Be prepared with a description of your child, the clothes they’re wearing, etc. Lost children in the theme parks are brought to the baby care center, marked on the park map by a pacifier logo. Some parents chose to mark their children with a phone number using a custom-made temporary tattoo, writing it on the back of a celebration button, or just writing on them with a marker. Another good tip is to train your kids to look for cast member name tags. In any case, there is no need to fear; just let the nearest cast member know the situation. You will have your child back in no time.

Disney World Lost and Found Summary

A map for all Disney World lost and found locations can be found on the Disney website. Don’t be afraid to ask a cast member where to look for your item. When you find someone’s lost item, remember to help a fellow Disney fan by turning it in to the nearest cast member.

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